Privacy Statement Guests House Service
Introduction
Guests House Service, located at Sluissedijk 25, 4505 PB Zuidzande, is responsible for processing personal data as described in this privacy statement. We highly value your privacy and process personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
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Contact Details
Data Protection Officer: Manon Nooren
Email: info@guestshouseservice.com
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What Personal Data Do We Process?
Depending on your interaction with Guests House Service, we may collect and process the following personal data:
· First and last name
· Address details
· Email address
· Phone number
· Personal preferences
· Cookies and similar technologies
· Business details (if applicable)
· Electronic identification data
· Customer account information
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Purposes and Legal Basis for Data Processing
We process your personal data solely for the following purposes and based on the corresponding legal grounds:
· Performance of a contract: To provide services and products and manage customer relationships.
· Legal obligation: To comply with tax and other legal obligations.
· Legitimate interest: For marketing, customer service, and improving our products and services.
· Consent: For the use of tracking cookies and personalized marketing (if applicable).
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How Long Do We Retain Your Personal Data?
We do not retain personal data longer than necessary for the above-mentioned purposes:
· Customer data: Retained for the duration of the agreement and up to 1 year after termination for administrative purposes.
· Quotation requests: A maximum of two months if no agreement is concluded.
· Cookies and tracking data: See our cookie policy for specific retention periods.
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Sharing Personal Data with Third Parties
We only share personal data with third parties when necessary for the execution of a contract, compliance with legal obligations, or when you have given consent. This includes:
· IT service providers for website management and hosting.
· Payment providers for financial transactions.
· Government authorities if legally required.
· External marketing and analytics tools (if applicable, with consent).
We enter into data processing agreements with all processors to ensure the adequate protection of your data.
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Cookies and Tracking Technologies
We use functional, analytical, and tracking cookies to ensure the website functions properly and is optimized. Upon your first visit to our website, we request your consent for the placement of tracking cookies. You can adjust your cookie preferences at any time via browser settings.
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Your Rights
You have the following rights regarding your personal data:
· Access: You can request information on what data we process about you.
· Correction: You can request the correction of incorrect or outdated data.
· Deletion: You can request the deletion of your personal data if it is no longer needed.
· Restriction of processing: You can request the restriction of data processing in certain cases.
· Objection: You can object to processing based on legitimate interest or direct marketing.
· Data portability: You can request to receive your data and have it transferred to another party.
Requests can be submitted via info@guestshouseservice.com. To prevent misuse, we ask you to send a copy of your identification document with your request, with the photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) blacked out. We will respond to your request within four weeks.
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How We Secure Your Data
We take appropriate technical and organizational measures to secure personal data against loss, misuse, unauthorized access, and modification. This includes encryption, access restrictions, and periodic security checks.
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Complaints and Supervision
Do you have a complaint about the processing of your personal data? Please contact us via info@guestshouseservice.com. If you are not satisfied with our response, you can file a complaint with the Dutch Data Protection Authority via: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/report-a-privacy-breach.
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Changes to This Privacy Statement
This privacy statement may be updated. The latest version will always be published on our website. We recommend regularly reviewing this statement.